Love this store. Kc the manager is always willing to help you out. Just keep communication with them love them all. Donna and Nancy the account manager is also very professional and willing to help. Very nice and friendly. This is hands down the best store.
You guys are awesome mary kay is so great and she was great with my daughter.
An awesome experience!! Went in for a chest freezer and came out with that as well as a 55 inch TV and a entertainment console with a video fireplace/heater in it...absolutely beautiful. Excellent deal on the bundle. Customer service received was stellar!!
Nancy and Casie are great Devauhn and DONNA U ARE MY ROCKSTARS ;)
We purchased a washer and dryer set on July 7 2017. I called on July 19 2017 at 12:44pm and spoke to Donna to say my washer has stopped working and I need to have it services. Donna informed me that service department will call me shortly. At 5:30 that evening I called again and spoke with Donna and explained to her that no one has called to set up and appointment, she said again that she would call the service department and personally call me back. At 6:30 I did not receive a call back, so I called again and was told by a different employee that the number I had proved twice was not annotated in the notes (even though I asked Donna to please use the number provided to return my calls,which she said she had). I was told by the employee that a tech should call the next morning between 7 and 8am to set up a time to service the machine. I was called at 8:39am and a time was set for 3:30pm. I received a call from Donna at 10:45am to say that they will bring a replacement if the tech is unable to fix on site. The tech could not fix on site, I called Donna again at 3:35pm July 20 2017 to let her know the part will take 3 days to arrive, Donna said that all the delivery workers were at lunch but when they got back she'd have them load up my loner washer and have it delivered to me between 4 and 7 today and they will call when it is on its way. At 6:57 I called to see if they were headed this way, and low and behold the office was already closed and no one brought my washer. I have had my children's clothes sitting in a washer for 2 days waiting for Aaron's (which is 2.3 miles from my house) to fix/deliver a liner washer seeing as it states per contract that as long as payments are being made they will fix their equipment. So now I'm still responsible to pay on time, in full, and they have not fulfilled their obligation. My 20 month old twins have no bed sheets, and no blankies because they have sat in stagnant water waiting for Aaron's to do their job!!!!!
UPDATE: Between the aggravation and stress of the whole washer ordeal, KC the manager at the store was able to set the situation in order and I feel better after it all.
Aaron S is a US Furniture Store based in Spring Hill, Florida. Aaron S is located at 4801 Commercial Way, Spring Hill, FL 34606, USA.
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